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Corona and studies

FAQs for students (is continuously updated)

Due to the current corona pandemic, there are currently changes and restrictions in the area of activity of the Studentenwerk. Below you will find an overview of how you can use our services. Please note that changes can be made at short notice at any time.



The service points in the student houses in Frankfurt (Oder) and Cottbus are open to the public:
Monday, Wednesday and Thursday 9 am-3pm, Tuesday 9 am-4pm, Friday 9 am-12pm.

You can also contact us by phone or email:

Servicepoint Frankfurt (Oder)
0335 56509-90 |

Servicepoint Cottbus
0355 7821-588 |



Moving into our affordable and fully equipped residential complexes in Eberswalde, Cottbus, Frankfurt (Oder) and Senftenberg is possible without restrictions. You can obtain information on this from our dormitory administration (visiting hours: Tuesday 9 a.m. to 12 p.m. and 1 p.m. to 4 p.m. or by email or phone). It goes to the application here .

Please note the in the residential complexes hygiene rules .



Our canteens (except in Senftenberg) currently offer lunch. For this you have opened as follows:

Europaplatz (Frankfurt): Monday – Friday 11:30 am – 2:00 pm

Waldcampus (Eberswalde): Monday – Friday 12 pm – 2 pm
City campus (Eberswalde): Tuesday – Thursday 12 pm – 2 pm

Central Campus (Cottbus): Monday – Friday 11:30 am – 2:30 pm
Sachsendorf (Cottbus): Tuesday – Thursday 12 pm to 2 pm



BAföG can be applied for as usual. You can reach our clerks by phone or email. Please make an appointment for a personal consultation.

You can submit applications online put or download.


bridging aid

The Federal Ministry of Education and Research (BMBF) will help students who are demonstrably in acute emergency due to the corona pandemic until September 2021 with grants. The Studentenwerk is organizing the bridging aid.

more information

There is a Tutor to disposal. Samhaa Benajiba can be reached Monday to Friday from 3:00 p.m. to 4:30 p.m. by phone (01520 2915576) and by email ( On Fridays she will be available in the Quasimono Cafè in Cottbus from 4pm to 6pm to assist you in person.



Please contact our service points in Frankfurt (Oder) or Cottbus (see above) with your questions.



The “Anne Frank” day care center in Cottbus is open from 7 a.m. to 5 p.m.


General rules of conduct

The spread of the coronavirus can only be slowed down with solidarity and decisive measures. Avoid direct social contacts and pay attention to the general ones hygiene tips .

You can also obtain further information from:
– of the Federal headquarters for health education
– the Robert Koch Institute .